000 00352nam a2200145Ia 4500
008 241226s9999 xx 000 0 und d
020 _a0
082 _a303.2
_bLUD
100 _aLudlow Ron
245 4 _aThe essence of effective communication
260 _aNew Delhi :
_bPrentice Hall ,
_c2003.
300 _a156
365 _a95
650 _aGeneral
999 _c194008
_d194008