000 00344nam a2200133Ia 4500
008 241226s9999 xx 000 0 und d
020 _a0
082 _a658.8
_bBAR
100 _aBarnett Ken
245 0 _aHand book of customer relationship management
260 _aNew Delhi :
_bAddison Wesely,
_c2021.
350 _a650
650 _aManagement
999 _c166859
_d166859