000 00320nam a2200133Ia 4500
008 241226s9999 xx 000 0 und d
020 _a0
082 _a658.4
_bFOR
100 _aForsyth Patrick
245 0 _aTelephone skills
260 _aNew Delhi :
_bUniversity Press,
_c2021.
350 _a80
650 _aManagement
999 _c166609
_d166609