000 00329nam a2200133Ia 4500
008 241226s9999 xx 000 0 und d
020 _a0
082 _a658.8
_bWEL
100 _aWellington
245 0 _aKaizen strategies for customer care
260 _aNew Delhi :
_bPitman Pub,
_c2021.
350 _a525
650 _aManagement
999 _c165988
_d165988