000			00375nam a2200145Ia 4500
008			241227s9999 xx 000 0 und d
020			_a9789332534452
082			_a658.4013 _bBES
100			_aBesterfield, Dale H.
245		0	_aTotal quality management
260			_aDelhi : _bPearson Education, _c2000
300			_a596.
365			_a649
650			_aGeneral management
999			_c153361 _d153361