| 000 | 00383nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 241226s9999 xx 000 0 und d | ||
| 020 | _a81-7008-219-6 | ||
| 082 |
_a621.381 _bMED |
||
| 100 | _aMedcroft, S | ||
| 245 | 0 | _aCall centers made easy | |
| 260 |
_aNew Delhi : _bFirewall Media, _c2002. |
||
| 300 | _a310 | ||
| 365 | _a195 | ||
| 650 | _aElectrical Electronics Communication, | ||
| 999 |
_c134784 _d134784 |
||