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| 008 | 241226s9999 xx 000 0 und d | ||
| 020 | _a0-07-044722-5 | ||
| 082 |
_a004.21 _bWOO |
||
| 100 | _aWooten, B | ||
| 245 | 0 | _aBuilding & managing a world class it help desk | |
| 260 |
_aNew Delhi : _bTata Mcgraw-Hill, _c2001. |
||
| 300 | _axvi,583 | ||
| 365 | _a395 | ||
| 650 | _aComputer EngineeringInformation Technology | ||
| 999 |
_c134388 _d134388 |
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