000 00387nam a2200145Ia 4500
008 241226s9999 xx 000 0 und d
020 _a81 317 1415 2
082 _a658.404
_bKAN
100 _aKandampully, Jay A.
245 0 _aService management :the new paradigm in hospitality
260 _aNew Delhi :
_bPearson,
_c2007.
300 _a394
365 _a250
650 _aHospitality
999 _c116601
_d116601