000 00421nam a2200157Ia 4500
008 241226s9999 xx 000 0 und d
020 _a817446 0276
082 _a658.401
_bBER
100 _aBerk, Susan
245 0 _aTotal quality management : implementing, continuous improvement
260 _aNew Delhi :
_bExcel Books,
_c2008.
300 _a223
365 _a95
650 _aManagement
700 _a Berk, Joseph
999 _c115896
_d115896