000 00330nam a2200133Ia 4500
008 241226s9999 xx 000 0 und d
020 _a0
082 _a658.45
_bLUD
100 _aLudlow, Ron
245 0 _aEssence of effective communication
260 _aNew Delhi :
_bPrentice Hall,
_c2003.
365 _a95
650 _aEnglish
999 _c113086
_d113086