000			00326nam a2200133Ia 4500
008			241226s9999 xx 000 0 und d
020			_a0
082			_a658.45 _bLUD
100			_aLudlow, Ron
245		0	_aEssence of effective communication
260			_aDelhi : _bPrentice Hall, _c2003.
365			_a95
650			_aEnglish
999			_c113084 _d113084