000			00402nam a2200145Ia 4500
008			241226s9999 xx 000 0 und d
020			_a978-0-07-040273-7
082			_a658.4038 _bBER
100			_aBerson, A
245		0	_aBuilding data mining application for crm
260			_aNew Delhi : _bTatamcgraw-Hill, _c2008.
300			_a510
365			_a550
650			_aMechanical Mechatronics Engineering
999			_c102485 _d102485