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	1.	No cover image available Crm in banking by Gopal V V Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi : Iim, 2021 Availability: Items available for loan: S.G.M. English Medium College of Commerce and Management (1)Call number: 658.15 GOP. Place hold Add to cart (remove)
	2.	Total Quality Management : An Introduction by Gopal , V. V Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hyderabad : ICFAI University Press , 2004 Availability: Items available for loan: Waymade College of Education (1)Call number: 371.00 941 GOP. Place hold Add to cart (remove)
	3.	Change Management : Perspectives and Cases by Gopal, V. V Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hyderabad : ICFAI University Press , 2005 Availability: Items available for loan: Waymade College of Education (1)Call number: 658.406 GOP. Place hold Add to cart (remove)

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