Jain, K C. <br/><br/>
Total quality management and business process transformation 

 - Delhi :  Khanna Publisher,  2000 
 - 916. 
<br/><br/><label>ISBN: </label>9788174092397  
<br/><br/><label>Subjects--Topical Terms: </label><br/>General management
<br/><br/><label>Dewey Class. No.: </label>658.4013  / JAI