TY  - BOOK
AU  - Berson, A
TI  - Building data mining applications for crm
SN  - 0-07-040273-6
U1  - 005.754 
PY  - 2000///
CY  - New Delhi
PB  - Tatamcgraw-Hill Publication
KW  - Computer EngineeringInformation Technology
ER  -