Kandampully, Jay A. <br/><br/>
Service quality management in hospitality and tourism 

 - Ahmedabad :  Jaico Publication,  2008. 
 - 339 
<br/><br/><label>ISBN: </label>978 81 7992 743 4 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hospitality 
<br/><br/><label>Dewey Class. No.: </label>647.950 68  / KAN