Kandampully, Jay A. <br/><br/>
Service management :the new paradigm in hospitality 

 - New Delhi :  Pearson,  2007. 
 - 394 
<br/><br/><label>ISBN: </label>81 317 1415 2 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hospitality 
<br/><br/><label>Dewey Class. No.: </label>658.404  / KAN