TY  - BOOK
AU  - Berson, A
TI  - Building data mining application for crm
SN  - 978-0-07-040273-7
U1  - 658.4038 
PY  - 2008///
CY  - New Delhi
PB  - Tatamcgraw-Hill
KW  - Mechanical Mechatronics Engineering
ER  -