Besterfield, D <br/><br/>
Total quality management 3rd ed. 

 - 3rd edition 
 - New Delhi  :  Pearson Pub,  2011. 
 - 558 
<br/><br/><label>ISBN: </label>978-81-317-3227-4 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Mechanical Mechatronics Engineering
<br/><br/><label>Dewey Class. No.: </label>658  / BES