Service quality management in hospitality and tourism
Kandampully, Jay A.
Service quality management in hospitality and tourism - Ahmedabad : Jaico Publication, 2008. - 339
978 81 7992 743 4
Hospitality
647.950 68 / KAN
Service quality management in hospitality and tourism - Ahmedabad : Jaico Publication, 2008. - 339
978 81 7992 743 4
Hospitality
647.950 68 / KAN